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Terms of Services

These Terms of Use (“Terms”) govern your use of our website located at https://gotoolbox.in and/or the ToolBox mobile application (collectively, the “Platform”) made available by Veroserv Technologies Pvt. Ltd. (“ToolBox”, “Company”, “we”, “us” and “our”), a private company established under the laws of India having its registered office at 7134, Embassy Pristine, Iblur, Bangalore - 560102. The terms “you” and “your” refer to the user of the Platform.

Our Services (as we have described below in detail) and these Terms are compliant with the Indian Penal Code, 1860, and Information Technology Act, 2000, including all amendments made to it and rules framed under it. When you create an account on our Platform or use our Platform or any of our Services, you accept and agree to these Terms. However, please note that we do not represent that we are compliant with laws of any country apart from the Republic of India. If you wish to use our Services, please ensure that you are permitted to do so, in your jurisdiction.

Changes to Terms and Services

Our Platform is dynamic and may change rapidly. As such, we may change the services we provide at our discretion. We may temporarily, or permanently, stop providing Services or any features to you generally.

We may remove or add functionalities to our Platform and Services without any notice. However, if we make a change where your consent is required, we will make sure to ask for it. Please be sure to keep visiting this page from time to time to stay updated on our latest changes and developments.

Who may use our services?

You may use our Services only if you are capable of forming a binding agreement with us and are legally permitted to use our Services. If you are accepting these Terms on behalf of a company or any legal persons, then you represent and warrant that you have the authority to bind such entity to these Terms and effectively “you” and “your” shall refer to the company.

How to use our services?

To use our Services, you must register on our Platform by entering your phone number and the One-Time-Password sent by us via SMS to your phone number. When you register with us using the ToolBox mobile application, you also allow us to read your mobile device phone book, your SMS inbox, access your mobile gallery, mobile device storage, and mobile device camera. However, we do not read any information stored on your mobile device and computer without your permission.

Privacy Policy

To effectively provide and introduce any new Services to you, we collect certain information such as your phone number, your gender and your name from you. We may further request and store additional information. Such information is stored securely on amazon web services or “AWS” cloud servers and the “Google Cloud Platform” cloud servers, thereby also subject to the terms of the AWS and Google Cloud privacy policy. The ToolBox Privacy Policy explains how we collect, use, share and store the information collected. The ToolBox Privacy Policy also details your rights under law and how you may control the data you provide us.

Your Commitments

No Impersonation or False Information to be Provided

You are required to input your correct name, phone number and gender to use our Services. You will not falsely represent yourself as another person or representative of another person to use our Services.

Device Security

We have implemented measures to ensure that our Platform is secure. However, there is no guarantee that our Platform is immune to hacking and virus attacks. You will ensure that you have requisite anti-malware and antivirus software on your mobile device and computer to ensure its safety. You will not allow any person to use your phone number, and not allow multiple accounts to be linked to your phone number. You will be responsible for all content posted by any account linked to your phone number.

Content Removal and Termination

Your usage of our Platform is governed by the ToolBox Content and Community Guidelines. If any of our users report your content to be against the ToolBox Content Community Guidelines, we may remove such content from our Platform. In the event that multiple reports are made regarding violation of the ToolBox Content and Community Guidelines, we may be compelled to terminate your account with us and block you from registering with us. If you wish to appeal any such removal, you may write to us at info@gotoolbox.in

Platform Not to be Used For Anything Unlawful or Illegal

You shall not use our Platform to share any content which is obscene, pornographic, harmful for minors, discriminatory, spreading hate speech, inciting any form of violence or hatred against any persons, or of seditious in nature, or violates any laws of the Republic of India, or is barred from being shared by any laws of the Republic of India. We reserve the right to remove such content. Please read the ToolBox Content and Community Guidelines for further details.

In addition to the above, please note that we may share your information with appropriate law enforcement authorities if we have good-faith belief that it is reasonably necessary to share your personal data or information in order to comply with any legal obligation or any government request; or to protect the rights or prevent any harm to our property or safety, our customers, or public; or to detect, prevent or otherwise address public safety, fraud, security or technical issues. You understand however, that we cannot be held responsible for any actions done by or to you by a third party or user by way of using our Platform.

Intermediary Status and No Liability

We are an intermediary under the Information Technology Act, 2000 and the Information Technology Act (Intermediary Guidelines) Rules, 2011. These Terms are published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing of the rules and regulations, ToolBox Privacy Policy, and ToolBox Terms of Use for accessing and using our Platform. Our role is limited to providing a platform to display the content shared by you and our other users.

We do not control what people do or say and are not responsible for their (or your) actions (whether online or offline). We are not responsible for services and features offered by others, even if you access them through our Services. Our responsibility for anything that happens on our Platform is strictly governed by the laws of the Republic of India and is limited to that extent. You agree that we will not be responsible for any loss of profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms, even if we know they are possible. This includes when we delete your content, information, or account.

You will not attempt to disrupt or jeopardize ToolBox

We have developed a community-driven platform. Therefore, you agree to not interfere with, or use non-public areas of our Platform, Services, and our technical delivery system. You will not introduce any trojans, viruses, any other malicious software, any bots or scrape our Platform for any user information. Additionally, you will not probe, scan, or test the vulnerability of any system, security or authentication measures implemented by us. If you tamper or attempt to tamper with our technological design and architecture, we may terminate your user profile. We may further report such actions to the appropriate law enforcement authorities and proceed against you with legal actions.

Permission you give to us

You accept these Terms and give us certain permissions so that we can serve you better. Permissions you have granted us are:

Permission to Share Your Profile Information with Third Parties

While our Platform is a freely accessible and usable platform, we need to generate revenue so that we can keep offering you our Services for free. Pursuant to this, we may share your user name and gender, and any data that we may collect relating to your usage habits and patterns on our Platform to show you any sponsored content or advertisements. We will not, however, be liable to pay you any revenue share if you purchase any products advertised to you. We do not endorse any products or vouch for the authenticity of the products. Merely advertising of products by the users on our Platform does not amount to an endorsement by us.

Automatic Downloads and Updates

We are constantly updating our Platform and Services offered. To use our Platform, you may need to download the ToolBox mobile application to your mobile device and update it from time to time.

Permission to Use Cookies

We may use cookies, pixel tags, web beacons, mobile device IDs, flash cookies and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites. Please see the ToolBox Cookie Policy for more information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies.

Data Retention

We shall have the right to retain certain information regarding your usage of the Platform. Please view the ToolBox Privacy Policy for further information relating to the collection, storage and use of your information by us.

Our agreement and what happens if we disagree

Who Has Rights Under These Terms

The rights and obligations under these terms are granted only to you and shall not be assigned to any third party without our consent. However, we are permitted to assign our rights and obligations under these Terms to others. This can happen when, for example, we enter into a merger with another company and create a new company.

How We Will Handle Disputes

In all cases, you agree that disputes will be subject to the laws of the Republic of India and the courts of Bangalore shall have exclusive jurisdiction over all such disputes.

Limitation of Liability

We do not assume any liability with respect to any loss or damage, arising directly or indirectly due to any inaccuracy or incompleteness of any information or a breach of any warranty or guaranty due to the actions of any user of the Platform.

he Platform and Services,are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. We do not warrant the quality of the Services or the Platform including its uninterrupted, timely, secure or error-free provision, continued compatibility on any device, or correction of any errors.

In no event shall we, or any of our affiliates, successors, and assigns, and each of their respective investors, directors, officers, employees, agents, service providers, and suppliers be liable for any special, incidental, punitive, direct, indirect or consequential damages suffered as a consequence of a breach of the Terms by another user or arising out of the use of or the reliance on any of the Services or the Platform.

In the event any exclusion contained herein is held to be invalid for any reason and we or any of our affiliate entities, officers, directors or employees become liable for loss or damage, then, any such liability shall be limited to not exceeding the charges or amounts paid to us for use of the Platform or the Services in the month preceding the date of the claim.

Indemnification

You agree to indemnify, defend and hold harmless us, and our subsidiaries, affiliates and agents and their respective officers, directors, employees, successors and assigns from and against any claim, proceeding, loss, damage, liability, cost, demand or expense (including but not limited to attorney's fees) of any kind arising out of: (i) your access to or use of the Platform and Services; (ii) any breach by you of your obligations under this Agreement; (iii) your violation of the rights of any third party, including any infringement of intellectual property, or of any privacy or consumer protection right; (iv) any violation of law or contractual obligation and any claims, demands, notices pursuant to such violation; (v) your negligence or willful misconduct. This obligation will survive the termination of our Terms.

Unsolicited Material

We always appreciate feedback or other suggestions. We may use the same without any restrictions or obligation to compensate you for them and are under no obligation to keep them confidential.

General

A. If any aspect of these Terms is unenforceable, the rest will remain in effect.
B. Any amendment or waiver to our Terms must be in writing and signed by us.
C. If we fail to enforce any aspect of these Terms, including reporting any illegal or impermissible actions to appropriate law enforcement authorities or blocking or suspending your profile, such failure to enforce our rights will not be a waiver by us.
D. We reserve all rights not expressly granted to you.

ToolBox Content and Community Guidelines

These Content and Community Guidelines (“Guidelines”) govern your use of our website located at https://gotoolbox.in and/or the ToolBox mobile application (collectively, the “Platform”) and is made available by Veroserv Technologies Pvt. Ltd. (“ToolBox”, “Company”, “we”, “us” and “our”), a private company established under the laws of India having its registered office at 7134, Embassy Pristine, Iblur, Bangalore - 560102. The terms “you” and “your” refer to the user of the Platform.

Please note that we may change these Guidelines from time to time and we reserve the right to do so. The most current version is always available at https://privacy.gotoolbox.in/content-policy.html

Content Guidelines

Certain kind of content is not allowed on our Platform. If such content comes to our attention, we may take it down. If you come across any content that violates these Guidelines, we encourage you to report it. The intent of the creator is important. We do not welcome creations/content that intends to bring discomfort, spread mischief or promote illegal activities.

Adherence to Applicable Laws

All the content, including without limitation, content that is uploaded, posted, commented on, or shared by you on our Platform, must adhere to the laws of the Republic of India, including without limitation, the Indian Penal Code, 1860 and, the Information Technology Act, 2000 along with all rules and amendments made under such laws. We cooperate with legal authorities in cases of breach of applicable laws.

Nudity and Pornography

We do not allow content that has:
i. sexually explicit, pornographic or nude material or images/videos that expose private parts (sexual organs);
ii. videos or images of people in compromising positions or those with sexual or fetish or erotic intent;
iii. sextortion or revenge pornography;
iv. Bestiality or zoophilia;
v. content that exploits or endangers any person (for example, listing of phone numbers, or posting of pictures encouraging or soliciting prostitution or escort services);
vi. child pornography (including without limitation, creation, transmission or browsing of child pornography); or
vii. content on rape, gangrape and molestation.

Harassment or Bullying

Posting abuses or curse words, morphed images, malicious recordings, objectifying someone, making sexual advances or otherwise engaging in sexual misconduct will not be tolerated. Similarly, extorting or blackmailing any person is prohibited.

Intellectual Property

Copying content whose intellectual property rights are held by another person or organisation, and posting it as your own, is not allowed. If you want to reshare some content from within the Platform, do not remove attributions, watermarks and original captions. Also, please take permission and give due credits to your fellow user who creates such content by mentioning their name.

Violence

This includes all content that causes discomfort to our users due to the goriness in the content, such as graphical images or videos that glorify violence, or intends to incite violence, or encourages dangerous and illegal activities, or praises groups or leaders involved in terrorism, organized violence or criminal activities.

Educative or informative content on violence may be allowed provided that it is captioned in detail and contains warnings for violent content.

Hate Speech and Propaganda

Content that intimidates any person or promotes violent behaviour, targets or demeans any particular religion, caste, ethnicity, community, disability (physical or mental), age or gender, is prohibited. Any kind of content which produces hatred or has the intention of creating or spreading hatred or hate propaganda along the lines of religion, caste, ethnicity, community, age or gender is also not allowed.

Refrain from incendiary commentary and publishing theories that may appall our users and influence them negatively.

Abuse, Self-Injury or Suicide

Posting any content that relates to physical, sexual, or psychological maltreatment, neglect or abuse of a person, be it that of a child or an adult, is prohibited. Posts showcasing self-harm, injury or suicide or provoking anyone to commit self-harm are also not allowed. Further, posts that identify, tag and negatively target victims or survivors of abuse, self-injury or domestic or similar violence are also prohibited.

Illegal Activities

We have zero-tolerance for content or activities that advocate or promote illegal activities. Content related to organized crime, violence or terrorist activities is not allowed. Sale of illegal goods or services, regulated goods, drugs, and soliciting or selling of sexual services is strictly forbidden.

Do not post tutorials or instructions on content that educates the users on illegal activities. Do not promote online gambling, online real money games of skill or online lotteries. Do not use our Platform to solicit or facilitate any transaction or gift involving goods and services which are declared illegal by the Government of India

Impersonating another person and distributing false or misleading information on our Platform to make personal or financial gains is fraud.

Non-Consensual (Personal) Content

Any kind of personal content of another person, including pictures or videos of people who will not appreciate such material being posted, is not allowed.

Revealing someone’s personal data or sensitive personal data, including without limitation, phone number, address, financial information, Aadhar Number, and Passport information, or threatening someone using this information, will be considered as harassing them, and such activities are unacceptable.

Spam

False advertisements, fraudulent or misleading representations and security breaches, all fall under the ambit of commercial spam. They deter other users from sharing and connecting. It is important that the content you share be authentic and help create a safe environment for people to post on the Platform. Do not post the same content multiple times if it intends to annoy viewers or sell goods/services or gain followers.

Fake News

Any kind of content which spreads deliberate misinformation, hoaxes or fake propaganda, with the intent to mislead, is not permitted. We prohibit posting of content that exaggerates an existing piece of news by introducing non-factual elements into it.

Community Guidelines

When you use our Platform, we expect you follow certain norms. Each user following such practices will inspire their fellow users. This keeps the Platform clean and makes it easier to use, making it simple for you and your user friends to navigate the Platform.

Tag It Right

All posts should be tagged with the most appropriate tag. If such a tag doesn’t exist, then please create one. Any content posted with an irrelevant or inapplicable tag, if reported, will be removed from the feed.

Stay on Topic

ToolBox is a very active platform. Many posts go up, many discussions take place. Make sure that any content that you post, and any discussion you participate in, relates to the caption and tags of the post. Content that does not relate to the caption or tags, or is unreasonable for a particular post, will be removed. Don’t go off-track.

Be Polite and Courteous

We expect you to conduct yourself with integrity and harmoniously on our Platform. Show courtesy and respect to the fellow users. Don’t be rude. We advise you to not initiate or participate in any activity which is not in good faith for the community at large.

Multiple/Fake Profiles

Creating a fake profile of someone or impersonating someone in a misleading or deceiving manner, with or without the intention of harassing or bullying them, is not allowed. Community profiles, informative profiles and fan profiles of public figures may be allowed. Satire or parody accounts of public figures are acceptable if it has been clearly mentioned in the profile description or profile status.

Right Choice of Words

ToolBox is a multilingual platform. Certain words that may seem acceptable to you, when translated to another tongue, may become offensive. Content that contains profanity that is used to insult, antagonize or inflame other users will be held for review. Depending on the context of the post, it may be removed.

Safety and Security

Harassing someone or using abuses in the posts or comments while addressing a user is not allowed. Do not do anything which can make any other users feel that ToolBox is not a safe platform to use. Action will be taken against you if you try to create hostile situations for any other user.

Beware of Legal Consequences

Unawareness of law is not an excuse. Note that for using our Platform, you will need to comply with laws that govern online conduct. Respect all applicable laws while using our Platform. Any activity featuring, encouraging, offering or soliciting illegal activities will not be tolerated.

Evading Suspension

Our decision to suspend any account is binding. Any attempt to circumvent the suspension by using other accounts, identities, personalities or presence on another user's account will also result in suspension. If you try to evade suspension, we may be compelled to terminate your account with us and block you from registering with us.

Intermediary status and review of content

We are an intermediary. We do not control what our users do or say and are not responsible for their (or your) actions (whether online or offline). We are not responsible for services and features offered by others even if you access them through our Services. Our responsibility and liability for anything that happens on our Platform is strictly governed and limited by the laws of the Republic of India.

We expect you to be responsible for what you post and what you see. If any of our users report your content to be against these Guidelines, we may remove such content from our Platform. It takes some time to take down such content, so please bear with us.

Right to challenge

In case the content you upload or post, or your activity is reported by another user and removed from our Platform, and you believe that your content has been unfairly removed, you may write to us at info@gotoolbox.in to challenge the removal. We may review the content again and determine if it may be reposted on the Platform.

Our actions against transgressors

We take action against those who violate these Guidelines. If your profile is reported for violating these Guidelines, then your profile may be suspended temporarily for up to 360 (three hundred and sixty) days. In case of repeated breach of these Guidelines, we may be compelled to terminate your account with us and block you from registering with us.

If required, we will cooperate with legal authorities and note that we are under no duty to assist you.